Terms & Conditions
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INTRODUCTION
1.5 Please read these Terms carefully and contact us should you have any questions. To contact us, please email help@bvndle.com or telephone our customer service line on +234 (0) 9168629155
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DEFINITIONS
In these Terms:
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ABOUT BVNDLE
What is BVNDLE?
Bvndle is a data-driven loyalty engagement platform that rewards you for transacting with partner brands. When you conduct transactions through Bvndle, you earn Loyalty Points called Bvndle Points that can be used to unlock exclusive rewards & and special offers.BVNDLE’s offerings
BVNDLE’S platform provides the following:- Data-Driven Loyalty Engagement: Utilizing data-driven insights to enhance and personalize the loyalty engagement experience.
- Rewarding Transactions: Rewarding users for their transactions with partner brands.
- Loyalty Points Earning: Enabling users to earn Loyalty Points called Bvndle Points through transactions carried out via Bvndle.
- Bvndles (Exclusive Perks & Special Offers): Providing users the ability to use earned Loyalty Points to unlock exclusive perks and access special offers.
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GENERAL TERMS OF USE
- Use the same name contained in your government issued ID
- Provide accurate information about yourself.
- Create only one account for personal purposes or in line with BVNDLE’s activities.
- Not share your password, give access to your BVNDLE account to others, or transfer your account to anyone else.
- Use the platform in a legal manner.
- Pay for the purchases (deductible from your wallet).
- Not violate any laws, regulations, third party rights or our policies.
- Not post content or items in an inappropriate category or areas on our platforms
- Not copy or modify BVNDLE’s intellectual properties.
- Not circumvent or manipulate our fee structure, the commission process, or fees owed to BVNDLE.
- Not harvest or otherwise collect information about Users, including email addresses, without their consent.
- Not use the Platform if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our Platform.
- Not manipulate the price of any item or interfere with listings.
- Not post false, inaccurate, misleading, defamatory, or libelous content (including personal information).
- Not transfer your BVNDLE account to another party without our consent.
- Not distribute or post spam, chain letters, or pyramid schemes.
- Not submit, post, publish or otherwise provide any User Content on or through our Platform, or take any other action in connection with our Platform (whether online or offline), that: (i) infringes, misappropriates or violates the rights or intellectual property of any third party, including any copyright, moral right, trademark right, trade secret, patent right, privacy right, publicity right, or contractual right: (ii) violates (or encourages any conduct that would violate) any applicable local, state, national, or international law or regulation, including any tax law, consumer protection law, or law governing the export or import of data, goods, services or software; (iii) is deceptive, misleading, fraudulent, defamatory, libelous, abusive, harassing, discriminatory, hateful, malicious, inciting of violence, threatening, sexually explicit, or obscene; or (iv) impersonates or misrepresents your relationship with any person or entity;
- Not create a false or misleading BVNDLE account or User profile with inaccurate information.
- Not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure.
- Not interfere or attempt to interfere with the proper working of the Platform or any activities conducted on the Platform.
- Not copy, reproduce, modify, create derivative works, distribute, or publicly display any BVNDLE’s content from the Platform.
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ONBOARDING: USER ACCOUNT AND PROFILE ONBOARDING
5.4 Users are fully responsible for non-disclosure of their login and Account details and the use of their Account. Users may not allow use of their Account by any third party nor others that do not have the authority to represent the User. Users guarantee that any third party that uses their Account is authorized to represent the User. If the User suspects that its Account has been breached, the User shall report this immediately to help@bvndle.com . Failure to promptly report such incidents may result in additional responsibilities for the User regarding any losses incurred by the User as a result of such breach.
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WALLET FUNDING AND TRANSFER
You may periodically, at your discretion, transfer funds from your bank account/ card to your wallet. However, note that transfers from your wallet to your bank account/card may be subject to verification requirements to ensure safety of accounts and funds.
The Currency of the Platform is the Nigerian Naira (NGN) You may however fund your wallet with your local currency which shall be converted to NGN at the prevailing exchange rate at the time of funding.
ensuring that there are no errors in any of the transfer instructions, bidding, or purchase instructions you provide using the Platform.
- Paying all fees charged by any third-party service provider associated with transfer to and from your bank accounts or cards as well as for paying any fees charged by BVNDLE for any transfers.
- ensuring that transfers are handled in compliance with BVNDLE’s requirements, third party service provider requirements and applicable law.
- ensuring that there are no errors in any of the transfer instructions, bidding, or purchase instructions you provide using the Platform.
In the event you fail to comply with any requirements of this section, the transferred funds may be permanently lost.
The timing for completing any transfer shall depend on third party actions that are outside BVNDLE’s control, and we make no guarantee regarding the amount of time it may take to complete any transfer.
BVNDLE may impose limits on the amount of any inbound or outbound transfers or suspend or terminate your ability to transfer funds into or out of your wallet in compliance with Applicable Laws or otherwise at our discretion.
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AML/KYC COMPLIANCE
BVNDLE maintains an internal anti-money laundering and know your customer compliance program (“AML/KYC Programme”). The AML/KYC Program is a risk-based programme aimed at detecting and reporting suspicious activity to combat money laundering and terrorist financing. Our AML/KYC Program may be updated from time-to-time, including the procedures that BVNDLE uses to verify your identity.
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COPYRIGHT INFRINGEMENT
All rights reserved. No part of the Platform may be copied, reproduced, ripped, recorded, re-engineered, decompiled, disassembled, modified reproduced, distributed, or transmitted in any form or by any means either electronic or mechanical methods, without the prior written permission of the Company.